Basic System Test Test Result: FAIL Test Result: FAIL If one or more of the basic tests failed, a screen similar to the following will appear: Note Test failure does not necessarily mean that a component needs replacement. For example, it may simply mean that there is a configuration error or that there is a loose connection. What to do if the Basic System Test Fails The following actions are recommended: • Create a support ticket now. The support ticket is a complete record of the test results. It is the most effective way to communicate the problem to your local or 3-5