Phoenix Mobility Masters — Phoenix Manual - Mobility Masters

Diagnostics Your controller as an indicator light that, during normal operation, is a steady GREEN. This light also functions as a diagnostic tool by flashing in patterns that indicate problems. It is important to pay attention to these diagnostics in case the power wheelchair must be put out of use for safety reasons until maintenance can be performed. If the indicator light indicates a fault, turn off the power and then turn on power again. If the fault is not released after turning on power again, the indicator repeats this error message. Please refer to the fault information diagnosis table to help you find possible problems and corresponding solutions.

If the above method still does not help you troubleshoot, please contact your dealer. When communicating with the dealer, provide the specific problems in details as much as possible. No. 1 red light flash: indicates the battery level is low. No. 2 red light flash: indicates no signal of joystick. No.3 red light flash: indicates the wheelchair is charging. No. 4 red light flash: indicates moving the joystick when turning on power. Check motor connections. No. 5 red light flash: indicates the brake solenoid is not connected or damaged. 21