Why can’t the product be registered? Q A Possible cause: The equipment is not connected with the network . Solution: Make sure that the equipment is connected with the network normally. Notes that your email has already been registered: Use a different email to register your device, or try to log in with the username registered with your email (If you forgot the username you can retrieve it by email). The email didn't receive the verification code during registration: Check if the email is correct and get the verification code again. 28