If printheads have been cleaned 3 times, Troubleshooting finishes (subsequent printing of Print A ) Printheads are OK (first printing of Print A ) End Wrong paper advance Printer recommends Advance Calibration Printheads need cleaning Printer prints Diagnostic Print A If possible, printer tries to Clean Printheads 20 The Troubleshooting Procedure Overview of the Troubleshooting Procedure Printhead Alignment is required Printer recommends Aligning Printheads ( Standard or Special ) with no black lines Printer asks questions about Diagnostic Print A START HERE Printer checks whether Printhead Alignment (a likely cause of problems) is required Printhead Alignment isn’t required Printer prints Diagnostic Print A including black lines