Table 7-5. Alphabetical Printer Messages (continued) Control Panel Message Event Log Message Explanation Recommended Action RAM DISK DEVICE FAILURE The RAM disk had a critical failure and can no longer be used. 1. Turn the printer off, and then turn the printer on to clear the message. 2. If the message persists, install a new RAM disk. RAM DISK FILE OPERATION FAILED The requested operation could not be performed. You might have attempted an illegal operation, such as trying to download a file to a non-existent directory. 1. Check the file name and directory name. 2. Reattempt the operation. RAM DISK FILE SYSTEM IS FULL The RAM disk is full. 1.
Delete files and then try again, or turn the printer off, and then turn the printer on to delete all files on the device. (Delete files using HP JetAdmin, HP FontSmart, or another software utility. See the software help for more information.) 2. If the message persists, increase the size of the RAM disk. Change the RAM disk size from the Configuration Menu in the printer’s Control Panel. RAM DISK IS WRITE PROTECTED The RAM disk is protected, and no new files can be written to it. Disable the write protection through HP JetAdmin. Troubleshooting the Printing System 7-25