Table 7-5. Alphabetical Printer Messages (continued) Control Panel Message Event Log Message Explanation Recommended Action TRAY X LOAD [TYPE] [SIZE] One of the following occurred: There is no paper loaded in the specified tray, or the paper is not the size requested, or the Control Panel is not set for the size of paper loaded. The tray is not properly adjusted for size. The default paper size is set incorrectly. If this message appears and the tray contains the correct size of paper, a sensor could be damaged or a paper sensor lever could be stuck. 1. Load the requested paper into the specified tray ( X ). Ensure that the trays are correctly adjusted for size.
The tray type settings (and size for Tray 1) must be set from the printer’s Control Panel. If you are trying to print from the optional Universal 500-sheet Tray, be sure to set the paper size dial. If you are trying to print A4 or letter size paper, and this message appears, make sure the default paper size is set correctly from the Printing Menu in the printer’s Control Panel. 2. Press [Go] to print from the next available tray. 3. Press [-Value+] to scroll through the available types and sizes. 4. Press [Select] to accept the alternate type or size. 5. Inspect the switches in the tray. 6. Turn the printer on with the tray removed and push the switches by hand to see if they register.
See “Paper Size Detection Switches” on page 7-94. Troubleshooting the Printing System 7-27