Table 7-6. Numerical Printer Messages Control Panel Message Event Log Message Explanation Recommended Action 13.XX PAPER JAM [LOCATION] Paper is jammed at the specified location (and possibly at other locations). If the message persists after all jams have been cleared, a sensor or sensor lever might be stuck or broken. See page 7-45. For all paper jam messages, do the following: 1. Remove jammed paper from the specified location. Check the entire paper path for other pieces of paper in the path. 2. Open and close the Top Cover to clear the message. 3. If the jam reoccurs see “General Paper Path Troubleshooting” on page 7-45. 4. Check sensors and flags in the paper path for proper operation.
For the locations of the sensors, see page 7-92. 13.1 PAPER JAM 13.1 Paper delay jam at paper feed area. For 13.1 and 13.2 : 1. Ensure that paper trays are loaded properly so paper can feed from the tray. 2. Check the input area for obstructions such as paper in the path. Also check to see if the Registration Assembly is damaged or if the Transfer Roller is out of place. 3. Check PS102 and PS103 for proper operation. Replace any defective sensors or flags. For locations of sensors, see page 7-92. 13.2 PAPER JAM 13.2 Paper stopped jam at paper feed area. Troubleshooting the Printing System 7-29