Chapter 6 Troubleshooting Recoverable Error Product operation stops when a recoverable error occurs. After removing the cause of the error, you can return back to normal by turning power off and then back on again, or by using the error recovery command. 6 83 LCD display Error name Error details Solution Roll paper cover ope n during printing error *When recoverable i s selected by using the mem- ory switch (U “Roll paper cover open during print- ing” on page 48) The roll paper cover is open. With the roll paper cover closed, execute the error recovery command (DLE ENQ (n=2)) or turn power back on.
Mechanism position error The home position of th e hopper or the pocket switch- ing board cannot b e detected. Execute the error recover y command (DLE ENQ (n=2)) or turn power back on. Cut sheet jam error Even if cut sheets are sent a fixed amount, they are no t ejected. This could be due to the rea- sons below. • Paper feed from the AS F failed • Cut sheet jamming was detected • Too short or too long cut sheet was detected • If paper feed from the ASF failed: Load the cut sheets so that they are aligned wit h the mark on the right side of the roll paper cover. (U “Loading Cut Sheets ” on page 72) • If a cut sheet jam was detected: Remove the jammed paper and then re-load it into the ASF.
(U “Cut Sheet Jam” on page 86) • If a too short or too long cut sheet was detected: Use cut sheets in accor- dance with the specifica- tions. (U “Cut Sheet” on page 101)