User's Guide Contents Menu Options for Settings Mode Checking Messages on the LCD Screen. . . . . . . 151 Checking the Printer Status - Windows. . . . . . . 152 Checking Printer Status - Mac OS X. . . . . . . . . 152 Removing Jammed Paper. . . . . . . . . . . . . . . . . . . 153 Removing Jammed Paper from the Paper Cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153 Removing Jammed Paper from Inside the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154 Removing Jammed Paper from the Rear Cover. 156 Paper Does Not Feed Correctly. . . . . . . . . . . . . . .157 Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . .158 Paper Feeds at a Slant.
. . . . . . . . . . . . . . . . . . . 158 Several Sheets of Paper are Fed at a Time. . . . . . 158 CD/DVD Tray is Ejected. . . . . . . . . . . . . . . . . .158 Power and Control Panel Problems. . . . . . . . . . . . 159 Power Does Not Turn On. . . . . . . . . . . . . . . . . 159 Lights Came On and then Went Out. . . . . . . . . 159 Power Does Not Turn Off. . . . . . . . . . . . . . . . . 159 Power Turns Off Automatically. . . . . . . . . . . . . 159 LCD Screen Gets Dark. . . . . . . . . . . . . . . . . . . 159 Cannot Print from a Computer. . . . . . . . . . . . . . . 160 When You Cannot Make Network Settings. . . . . .
160 Cannot Connect from Devices Even Though Network Settings are No Problem. . . . . . . . . . . 161 Checking the SSID Connected to the Printer. . . 162 Checking the SSID for the Computer. . . . . . . . .163 Suddenly the Printer Cannot Print over a Network Connection. . . . . . . . . . . . . . . . . . . . . . 163 Suddenly the Printer Cannot Print Using a USB Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164 Cannot Print from an iPhone or iPad. . . . . . . . . . 164 Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . 165 Printout is Scuffed or Color is Missing. . . . . . . .165 Banding or Unexpected Colors Appear. . . . . . .
165 Colored Banding Appears at Intervals of Approximately 2.5 cm. . . . . . . . . . . . . . . . . . . .165 Blurry Prints, Vertical Banding, or Misalignment. . . . . . . . . . . . . . . . . . . . . . . . . .166 Print Quality is Poor. . . . . . . . . . . . . . . . . . . . .167 Paper Is Smeared or Scuffed. . . . . . . . . . . . . . . 167 Paper is Smeared During Automatic 2-Sided Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168 Printed Photos are Sticky. . . . . . . . . . . . . . . . . 168 Images or Photos are Printed in Unexpected Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 Colors Differ from What You See on the Display. . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . 169 Cannot Print Without Margins. . . . . . . . . . . . . 169 Edges of the Image are Cropped During Borderless Printing. . . . . . . . . . . . . . . . . . . . . .170 Menu Options for Ink Levels. . . . . . . . . . . . . . . . .130 Menu Options for Maintenance. . . . . . . . . . . . . . 130 Menu Options for Printer Setup. . . . . . . . . . . . . . 130 Menu Options for Network Settings. . . . . . . . . . . 132 Menu Options for Epson Connect Services. . . . . . 133 Menu Options for Google Cloud Print Services. . . 133 Menu Options for File Sharing Setup. . . . . . . . . . .134 Menu Options for External Device Setup. . . . . . .
.134 Menu Options for Guide Functions. . . . . . . . . . . .134 Menu Options for Firmware Update. . . . . . . . . . . 135 Menu Options for Restore Default Settings. . . . . . 135 Network Service and Software Information Epson Connect Service. . . . . . . . . . . . . . . . . . . . .136 Web Config. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Running Web Config on a Web Browser. . . . . . 137 Running Web Config on Windows. . . . . . . . . . 137 Running Web Config on Mac OS X. . . . . . . . . . 137 Windows Printer Driver. . . . . . . . . . . . . . . . . . . . 138 Guide to Windows Printer Driver. . . . . . . . . . . 139 Making Operation Settings for the Windows Printer Driver. . .
. . . . . . . . . . . . . . . . . . . . . . 140 Mac OS X Printer Driver. . . . . . . . . . . . . . . . . . . 141 Guide to Mac OS X Printer Driver. . . . . . . . . . .142 Making Operation Settings for the Mac OS X Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . 143 Epson Scan 2 (Scanner Driver). . . . . . . . . . . . . . . 144 Epson Event Manager. . . . . . . . . . . . . . . . . . . . . .144 Epson Easy Photo Print. . . . . . . . . . . . . . . . . . . . 145 Epson Print CD. . . . . . . . . . . . . . . . . . . . . . . . . . 145 E-Web Print (for Windows Only). . . . . . . . . . . . . 146 Easy Photo Scan. . . . . . . . . . . . . . . . . . . . . . . . . .146 EPSON Software Updater.
. . . . . . . . . . . . . . . . . .147 Uninstalling Applications. . . . . . . . . . . . . . . . . . . 147 Uninstalling Applications - Windows. . . . . . . . .147 Uninstalling Applications - Mac OS X. . . . . . . . 148 Installing Applications. . . . . . . . . . . . . . . . . . . . . 149 Updating Applications and Firmware. . . . . . . . . . 149 Updating the Printer's Firmware using the Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .150 Solving Problems Checking the Printer Status. . . . . . . . . . . . . . . . . .151 6