User’s Guide Troubleshooting for Printing/Copying Horizontal banding ❏ Make sure the printable side (the whiter or glossier side) of the paper is face up in the rear paper feed slot. ❏ Make sure the printable side (the whiter or glossier side) of the paper is face down in the paper cassette. ❏ Run the Head Cleaning utility to clear any clogged ink nozzles. & “Cleaning the Print Head” on page 112 ❏ For best results, use up ink cartridge within six months of opening the package. ❏ Try to use genuine Epson ink cartridges. ❏ Make sure the paper type selected in the LCD menu or printer driver is appropriate for the type of paper loaded in the product.
& “Selecting Paper” on page 20 ❏ If banding appears at intervals of 2.5 cm, run the Print Head Alignment utility. & “Aligning the Print Head” on page 114 ❏ If a moire (cross-hatch) pattern appears on your copy, change the Reduce/Enlarge setting in the LCD menu or shift the position of your original. ❏ If there is problem with copy quality, clean the surface of the scanner glass. & “Cleaning the exterior of the product” on page 119 Vertical banding or misalignment ❏ Make sure the printable side (the whiter or glossier side) of the paper is face up in the rear paper feed slot. ❏ Make sure the printable side (the whiter or glossier side) of the paper is face down in the paper cassette.
❏ Run the Head Cleaning utility to clear any clogged ink nozzles. & “Cleaning the Print Head” on page 112 ❏ Run the Print Head Alignment utility. & “Aligning the Print Head” on page 114 138 & “Incorrect or missing colors” on page 139 & “Blurry or smeared print” on page 139