User's Guide Solving Problems Related Information & “Uninstalling Applications” on page 129 & “Installing Applications” on page 131 Cannot Start Scanning when Using the Control Panel ❏ Make sure EPSON Scan and Epson Event Manager are installed correctly. ❏ Check the scanning setting assigned in Epson Event Manager. Related Information & “Cannot Start Scanning” on page 149 & “Epson Event Manager” on page 127 Scanned Image Problems Scan Quality Is Poor ❏ Do not press too hard on the original or the document cover when you are placing the originals on the scanner glass. Uneven colors, smears, or dots may appear when the original or the document cover is pressed too hard.
❏ Clean the scanner glass. ❏ Remove dust from the original. ❏ Make the appropriate document type settings. ❏ Scan at a higher resolution. ❏ Adjust the image in EPSON Scan, and then scan. See the EPSON Scan help for details. Related Information & “Cleaning the Scanner Glass” on page 110 & “Menu Options for Scanning” on page 89 Characters Are Blurred ❏ In Home Mode or Office Mode in EPSON Scan, select Image Option as the Image Adjustments setting, and then select Text Enhancement . ❏ In Professional Mode in EPSON Scan, select Document as the Auto Exposure Type in the Original settings. ❏ Adjust the threshold settings in EPSON Scan.
❏ Home Mode ❏ Office Mode Select Black & White as the Image Type setting, click Brightness , and then adjust the threshold. Select Black & White as the Image Type setting, and then adjust the threshold. ❏ Professional Mode Select Black & White as the Image Type setting, and then adjust the threshold setting. 150