Show the event log Using the displayed event log, the customer can scroll through the contents of the event log from the control panel. Select this to show the 50 most recent events, with the most recent first. Use or to scroll through the event log contents. If the event log is empty, the control panel shows the message EVENT LOG IS EMPTY . Follow these steps to show the event log: 1 Using the touch screen, touch MENU to open the menus. 2 Touch DIAGNOSTICS . 3 Touch SHOW EVENT LOG . 4 The event log appears. Error number Error code Page count 13.3 PAPER JAM CHECK RIGHT DOOR 50 0000006 XX.XX.XX Appears on the display panel Appears in the event log Figure 194.
Example of events on the event log Hint Whenever a 13.xx message appears on the control panel, a good practice is to clear the jammed paper from the MFP, press S TOP to stop printing, and print the event log. Even if you cannot print the event log, you can read it on the control panel. 196 Chapter 7 Troubleshooting C8523-90921