English For the MICR head Use a moistened cleaning sheet, such as PRESAT brand (KIC) “Check Reader Cleaning Card” or an equivalent commercially available cleaning sheet. For the MICR feed roller Use an adhesive cleaning sheet available from Epson. Contact your dealer. Cleaning procedure Use this procedure for both cleaning sheets. 1. Load the roll paper into the printer; then turn off the power. 2. Open the front cover and turn the power back on while holding down the RELEASE button. 3. Press the RELEASE button 7 times. 4. Close the front cover (the SLIP LED flashes). 5. Follow the instructions on the cleaning sheet. You will insert the cleaning sheet the same way you insert a normal check.
6. When the sheet is ejected, remove it from the printer; then turn off the power. Troubleshooting No lights on the control panel Check that power supply cables are plugged into the printer correctly, the power unit, and power outlet. The ERROR light is on, and nothing is printing If the PAPER OUT LED is on, paper is not inserted or is not inserted correctly. If the PAPER OUT LED is off, check that the roll paper cover is closed correctly. The ERROR light is flashing, and nothing is printing Check for a paper jam. If the printer has been printing for awhile, the print head may be too hot. This corrects itself when the print head cools down.
Turn the printer off, and after 10 seconds, turn it back on. 10 TM-H5000II User’s Manual