HP — Printer message troubleshooting

Printer message troubleshooting This section contains explanations and recommended actions for messages that appear on the printer control panel.  Numbered messages — table 41 (beginning on this page)  Unnumbered messages (in alphabetical order) — table 42 (beginning on page 388) Note The action field for each control panel message describes the steps to resolve the message. Each step is a self-contained resolution for the message; however, the steps should be followed in order. Table 41. Numbered printer messages **************** Event log message: None Description: Displayed during startup as the individual tasks begin initializing and during a low-level self-test.

(A character other than “*” indicates an error has occurred.) Action: No action is required. 13.00.00 (event log message) Paper jam See CLEAR PAPER JAM in table 42 on page 394. 13.00.03 (event log message) Fusing delivery paper delay jam See CLEAR FUSER JAM LOWER LEFT DOOR in table 42 on page 390. 13.00.04 (event log message) Fusing delivery stationary jam See CLEAR FUSER JAM LOWER LEFT DOOR in table 42 on page 390. 13.00.05 (event log message) Delivery paper delay jam See CLEAR OUTPUT JAM UPPER LEFT DOOR in table 42 on page 393. 13.00.06 (event log message) Delivery stationary jam See CLEAR OUTPUT JAM UPPER LEFT DOOR in table 42 on page 393. 368 Chapter 7 - Troubleshooting EN