HP — Printer message troubleshooting

Table 41. Numbered printer messages (continued) 13.00.07 (event log message) Two-sided turnaround paper late jam See CLEAR DUPLEX JAM LOWER LEFT DOOR in table 42 on page 390. 13.00.08 (event log message) Two-sided turnaround paper stopped jam See CLEAR DUPLEX JAM LOWER LEFT DOOR in table 42 on page 390. 13.00.09 (event log message) Two-sided path paper late jam See CLEAR DUPLEX JAM LOWER LEFT DOOR in table 42 on page 390. 13.00.10 (event log message) Transfer jam See CLEAR TRANSFER JAM in table 42 on page 394. 13.00.11 (event log message) Tray 1 jam See CLEAR UNEXPECTED PAPER SIZE JAM THEN LOAD TRAY 1 in table 42 on page 394.

13.11.11 (event log message) Time-out at paper entry sensor (PS31) See CLEAR INPUT DEVICE JAM in table 42 on page 390. 13.11.1B (event log message) Time-out at paper exit sensor (PS32) See CLEAR INPUT DEVICE JAM in table 42 on page 390. 13.11.21 (event log message) Page stays too long at paper entry sensor (PS31) See CLEAR INPUT DEVICE JAM in table 42 on page 391. 13.11.2B (event log message) Page stays too long at paper exit sensor (PS32) See CLEAR INPUT DEVICE JAM in table 42 on page 391. 13.11.31 (event log message) At power on, paper entry sensor (PS31) in VTU is active. See CLEAR INPUT DEVICE JAM in table 42 on page 391.

13.11.3B (event log message) At power on, paper exit sensor (PS32) in VTU is active. See CLEAR INPUT DEVICE JAM in table 42 on page 391. EN Printer message troubleshooting 369