Jams Table 54. Jams in the stapler/stacker 496 Chapter 7 - Troubleshooting EN Control panel messages Event log error message User LED Service LED Description Recommended action Stkr: Detach and Clear Jam 13.13 01 or 13.23 01 Blinking amber Blinking yellow (two blinks) When powering on or after clearing a jam, a jam is present at the flipper entry area. Clear the jam. Power cycle the the printer and the computer, if necessary. If the problem persists, replace the flipper assembly. 13.13 02 or 13.23 02 Blinking amber Blinking yellow (two blinks) Media never reached the flipper entry sensors. Clear the jam. Power cycle the printer and the computer, if necessary.
If the problem persists, replace the flipper assembly. 13.13 03 or 13.23 03 Blinking amber Blinking yellow (two blinks) Media jammed at flipper entry sensor. Clear the jam. Power cycle the printer and the computer, if necessary. If the problem persists, replace the flipper assembly.