Table 54. Jams in the stapler/stacker EN 3,000-sheet stapler/stacker troubleshooting 497 Control panel messages Event log error message User LED Service LED Description Recommended action Stkr: Detach and Clear Jam (continued) 13.13 04 or 13.23 04 Blinking amber Blinking yellow (two blinks) Media jammed in the flipper area. Clear the jam. Power cycle the printer and the computer, if necessary. If the problem persists, replace the flipper assembly. 13.13 05 or 13.23 05 Blinking amber Blinking yellow (two blinks) Media jammed in the flipper area. Clear the jam. Power cycle the printer and the computer, if necessary. If the problem persists, replace the flipper assembly.
13.13 06 or 13.23 06 Blinking amber Blinking yellow (two blinks) Self-adjustment routine incomplete. Check for mechanical interferences in the flipper's rollers area. If the problem persists, replace the flipper assembly. 13.13 09 or 13.23 09 Blinking amber Blinking yellow (three blinks) When powering on or after clearing a jam, a jam is present in the paper path. Clear the jam. Power cycle the printer and computer, if necessary. If the problem persists, replace the flipper assembly.