Table 11. Solving print image-quality problems (continued) 76 Chapter 3 - Troubleshooting Q1342-90910 Problem Cause Solution The printed page has curls or waves. The environment is too warm or too 1. Both high temperatures and high humid. humidity levels cause media to curl. Move the printer to a different environment. 2. Use a different media. Make sure that the media meets specifications detailed in the Print Media Guide for the HP LaserJet printer family. The media was in the input tray too long. Turn the stack of media over and put it back in the tray. Rotate the media 180° and put it back in the tray.
The standard paper path is not working Open the straight-through output door on correctly. the back of the printer and use this paper path. The fuser temperature is too high. Select Optimize for: in the Paper tab of the printer driver. Make sure that it is set for the appropriate media. Large amounts of toner are scattered around the characters. The media is resisting the toner. 1. Use a different media. Make sure that the media meets specifications detailed in the Print Media Guide for the HP LaserJet printer family. 2. Turn the stack of media over and put it back in the tray. 3. Use media that is designed for laser printers.