7-bin Tabletop Mailbox Error Messages Table 7-10. 7-bin Tabletop Mailbox Error Messages 424 Chapter 7 Troubleshooting C4085-91087 Control Panel Message Event Log Error Message Description Recommended Action 13.12 or 13.22 PAPER JAM IN OUTPUT DEVICE 13.12 01 or 13.22 01 Unexpected page at (ES) Entry Sensor. 1. Open the Top Cover and remove any jammed paper. 2. Make sure that the Entry Sensor (ES) moves freely. 3. Perform a sensor test to make sure that the Entry Sensor (ES) is working properly. 4. If a problem persists, replace the 7-bin Tabletop Mailbox controller PCA. 5. Replace the sensors PCA. 13.12.11 or 13.22.11 Page did not reach the Entry Sensor (ES) on time. 1.
Open the Top Cover and remove any jammed paper. 2. Make sure that the Entry Sensor (ES) moves freely. 3. Perform a sensor test to make sure that the Entry Sensor (ES) is working properly. 4. If the problem persists, replace the 7-bin Tabletop Mailbox controller PCA. 5. Replace the sensors PCA.