Table 7-10. 7-bin Tabletop Mailbox Error Messages (continued) C4085-91087 Printer Messages 425 Control Panel Message Event Log Error Message Description Recommended Action 13.12 or 13.22 PAPER JAM IN OUTPUT DEVICE 13.12 12 or 13.22 12 Page did not reach the Paper Path Sensor 1 (PPS1) on time. 1. Open the Paper Path Cover and remove any jammed paper. 2. Make sure that the Paper Path Sensor 1 (PPS1) moves freely. 3. Perform a sensor test to make sure that the Paper Path Sensor 1(PPS1) is working properly. 4. Replace the sensors PCA. 5. If the problem persists, replace the 7-bin Tabletop Mailbox controller PCA. 13.12 15 or 13.22 15 Page did not reach the Paper Path Sensor 2 (PPS2) on time. 1.
Open the Paper Path Cover and remove any jammed paper. 2. Make sure that the Paper Path Sensor 2 (PPS2) moves freely. 3. Perform a sensor test to make sure that the Paper Path Sensor 2 (PPS2) is working properly. 4. Replace the sensors PCA. 5. If the problem persists, replace the 7-bin Tabletop Mailbox controller PCA. 13.12 17 or 13.22 17 Page did not reach the Face-up Delivery Sensor (FUDS) on time. 1. Open the Top Cover and remove any jammed paper. 2. Make sure that the Face-up Delivery Sensor (FUDS) moves freely. 3. Perform a sensor test to make sure that the Entry Sensor (FUDS) is working properly. 4. If the problem persists, replace the 7-bin Tabletop Mailbox controller PCA. 5.
Replace the sensors PCA. 13.12 21 or 13.22 21 Page stays at Entry Sensor (ES). 1. Open the Top Cover and remove any jammed paper. 2. Make sure that the Entry Sensor (ES) moves freely. 3. Perform a sensor test to make sure that the Entry Sensor (ES) is working properly. 4. If the problem persists, replace the 7-bin Tabletop Mailbox controller PCA. 5. Replace the sensors PCA.