Table 7-10. 7-bin Tabletop Mailbox Error Messages (continued) 426 Chapter 7 Troubleshooting C4085-91087 Control Panel Message Event Log Error Message Description Recommended Action 13.12 or 13.22 PAPER JAM IN OUTPUT DEVICE 13.12 22 or 13.22 22 Page stays at Paper Path Sensor 1 (PPS1). 1. Open the Paper Path Cover and remove any jammed paper. 2. Make sure that the Paper Path Sensor 1 (PPS1) moves freely. 3. Perform a sensor test to make sure that the Paper Path Sensor 1(PPS1) is working properly. 4. Replace the sensors PCA 5. If the problem persists, replace the 7-bin Tabletop Mailbox controller PCA. 13.12 25 or 13.22 25 Page stays at Paper Path Sensor 2 (PPS2). 1.
Open the Paper Path Cover and remove any jammed paper. 2. Make sure that the Paper Path Sensor 2 (PPS2) moves freely. 3. Perform a sensor test to make sure that the Paper Path Sensor 2 (PPS2) is working properly. 4. Replace the sensors PCA. 5. If the problem persists, replace the 7-bin Tabletop Mailbox controller PCA. 13.12 27 or 13.22 27 Page stays at Face-up Delivery Sensor (FUDS). 1. Open the Top Cover and remove any jammed paper. 2. Make sure that the Face-up Delivery Sensor (FUDS) moves freely. 3. Perform a sensor test to make sure that the Entry Sensor (FUDS) is working properly. 4. If the problem persists, replace the 7-bin Tabletop Mailbox controller PCA. 5. Replace the sensors PCA.
13.12 31 or 13.22 31 Page found at Entry Sensor (ES) during power on sequence. 1. Open the Top Cover and remove any jammed paper. 2. Make sure that the Entry Sensor (ES) moves freely. 3. Perform a sensor test to make sure that the Entry Sensor (ES) is working properly. 4. If the problem persists, replace the 7-bin Tabletop Mailbox controller PCA. 5. Replace the sensors PCA.