HP — Continuable and Non-Continuable Error Codes

• Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that the Printer has the latest Firmware version. If not, update the Firmware to the latest version. • Check that the OMAS Module cable is not damaged and is correctly connected to the OMAS Controller PCA. • Replace the OMAS Controller Card ⇒ Page 362 • Replace the OMAS Module ⇒ Page 351. System Error Codes System Error: 50:11 Problem Description: Navigation problems, may be due to a mis-positioned sensor, DOF or skew issue. Corrective Action: Try the following: • Switch the Power OFF from the back of the Printer and disconnect the Power cord.

Reconnect the power cord and power On the Printer. • Check that the Printer has the latest Firmware version. If not, update the Firmware to the latest version. • Check that the OMAS Module cable is not damaged and is correctly connected to the OMAS Controller PCA. • Replace the OMAS Controller Card ⇒ Page 362 • Replace the OMAS Module ⇒ Page 351 System Error: 50:14 Problem Description: FW version mismatch between the controller fw and the version of the file in the Engine disk. Corrective Action: Try the following: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer.

• Check that the Printer has the latest Firmware version. If not, update the Firmware to the latest version. • Replace the OMAS Controller Card ⇒ Page 362 System Error: 50:17 Problem Description: Advisory fw error in DSP or Engine code of the media advance sensor component. Corrective Action: Try the following: 64 Chapter 2 System Error Codes