Table 37. Printer messages (continued) Control panel message Explanation Recommended action TRAY 1 LOAD [TYPE] [SIZE] The print job has requested a size and/or type of media that is not loaded. 1. Load the requested print media into tray 1 (or any other desired tray). ! Ensure that the trays are correctly adjusted for size. ! The tray type settings (and size for tray 1) must be set from the paper-handling menu. 2. If you are trying to print A4- or letter-size media and this message appears, make sure the default paper size is set correctly from the printing menu in the printer control panel. 3. If this message appears and the correct media is loaded: !
Ensure that all paper size adjustments have been properly performed (see page 220). ! Ensure the tray type setting is correct in the paper-handling menu. ! Check the size tabs on the right side of the tray. ! Check the size switches and paper sensors. ! Ensure the tray is fully seate d. 4. To print on a different media that is already loaded: a. Press G O to print from the next available tray. b. Press -V ALUE + to scroll through the available types and sizes. c. Press S ELECT to accept the alternate type or size. d. Inspect the switches in the tray. e. Turn the printer on with the tray removed and push the switches by hand to see if they register.
See “Paper-size detection switches” on page 255. 204 Troubleshooting EN