Contents 9 Troubleshooting Using the Documentation to Help Solve Problems 9-2 . . . . . . . . . . . . . . . . . . . . . . . Locating the Source of the Problem 9-3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Solving Media-Handling Problems 9-4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . If the Front Panel Keeps Telling you Media Is Misaligned or ositioned. 9-4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . If Media Crumples when you Load It 9-5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . If Plots Do Not Feed Out Properly From the Plotter 9-5 . . . . . . . .
. . . . . . . . . . . If The Automatic Cutter Does Not Cut Immediately When a Plot Has Finished 9-5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . If The Automatic Cutter Does Not Work 9-6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . If Plots Fall On the Floor After Being Cut 9-6 . . . . . . . . . . . . . . . . . . . . . . . . . . . If a Sheet Is Ejected When You Switch On the Plotter 9-6 . . . . . . . . . . . . . . . . . If Plots Do Not Stack Properly In the Bin 9-6 . . . . . . . . . . . . . . . . . . . . . . . . . . . Solving Print Cartridge Problems 9-7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. If the Access Cartridge(s) Key Does Not Work 9-7 . . . . . . . . . . . . . . . . . . . . . . . If the Plotter Runs the Cartridge-alignment Routine Unexpectedly 9-7 . . . . . . . . If Brand New Cartridge(s) Have Problems 9-7 . . . . . . . . . . . . . . . . . . . . . . . . . . Clearing a Media Jam 9-8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Solving Communication Problems 9-9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . If There is a Problem Communicating between Your Computer and the Plotter 9-9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Solving Problems with Plot Position or Content 9-10 . . . . . . . . . . . . . . . . . . . . . . . . If the Plot Is Completely Blank 9-10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . If the Output Contains Only a Partial Plot 9-11 . . . . . . . . . . . . . . . . . . . . . . . . . . If the Plot Is Clipped 9-12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . If a Long-axis Plot Is Clipped 9-12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . If the Entire Plot Is in One Quadrant of the Correct Plotting Area 9-13 . . . . . . . If the Plot Is Unexpectedly Rotated 9-13 . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . If the Plot Is a Mirror Image of Your Drawing 9-13 . . . . . . . . . . . . . . . . . . . . . . . If the Plot Is Inaccurate 9-13 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . If the Plot Is Distorted or Unintelligible 9-14 . . . . . . . . . . . . . . . . . . . . . . . . . . . . If One Plot Overlays Another Plot On the Same Sheet 9-14 . . . . . . . . . . . . . . . . If Pen Settings Seem to Have No Effect 9-14 . . . . . . . . . . . . . . . . . . . . . . . . . . . . x