Fax receive error. .......................................................................................... 87 Fax is busy. Canceled send. .......................................................................... 87 Fax Send error. ............................................................................................. 88 Fax storage is full. Canceling the fax send/receive. .................................... 88 Front door open. ........................................................................................... 89 Jam in Tray 2, Clear jam and then press OK .................................................
89 Jam in Tray 1, Clear jam and then press OK ................................................. 89 Jam in Tray 3, Clear jam and then press OK ................................................. 90 Load paper .................................................................................................... 90 Load Tray 1 , Press OK to use available media ................... 90 Load tray Press [OK] for available media ............................................. 90 Load Tray 1, / Cleaning mode, OK to start ........................ 90 No dial tone. .................................................................................................. 91 No fax detected.
........................................................................................... 91 The product is unable to calibrate. Close the lid and remove paper from the document feeder. .......................................................................... 91 Unexpected size in tray # Load Press [OK] ...................................... 92 Tools for troubleshooting: Event-log messages ............................................................................. 92 Print the event log ..........................................................................................................
92 Clear jams ............................................................................................................................................................ 95 Event log messages ........................................................................................................ 92 Jam locations .................................................................................................................................... 95 Experiencing frequent or recurring paper jams? ..............................................................................
95 Clear jams in the document feeder ................................................................................................... 97 Clear jams in Tray 1 ........................................................................................................................... 98 Clear jams in Tray 2 ......................................................................................................................... 100 Clear jams in Tray 3 (accessory) .....................................................................................................
101 Clear jams in the duplexer .............................................................................................................. 103 Clear jams in the output bin ............................................................................................................ 105 Paper feeds incorrectly or becomes jammed ................................................................................................... 106 The product does not pick up paper ............................................................................................... 106 The product picks up multiple sheets of paper ..............................................................................
106 Solve image-quality problems .......................................................................................................................... 107 Solve image quality problems: Image defects table ...................................................................... 107 Improve print quality ...................................................................................................................... 112 Print from a different software program ..................................................................... 113 Check the paper-type setting for the print job ............................................................
113 Check the paper type setting (Windows) ................................................... 113 Check the paper type setting (Mac OS X) ................................................... 113 Print and interpret the print quality page .................................................................... 114 Check toner-cartridge status ....................................................................................... 113 ENWW ix