User’s Guide Troubleshooting for Printing/Copying Printing is too slow ❏ Make sure the paper type selected in the LCD menu or printer driver is appropriate for the type of paper loaded in the product. & “Selecting Paper” on page 17 ❏ For Windows, choose a lower Quality in the printer driver Main window. For Mac OS X, choose a lower Print Quality in the Print Settings dialog box from your printer driver’s Print dialog box. & “Accessing the printer driver for Windows” on page 26 & “Accessing the printer driver for Mac OS X” on page 27 ❏ Close any unnecessary applications. ❏ If you print continuously for an extended period, the printing may be extremely slow.
This is to slow down the printing speed and prevent the product mechanism from overheating and being damaged. If this happens, you can continue to print, but we recommend stopping and leaving the product idle for at least 30 minutes with the power on. (The product does not recover with the power off.) After you restart, the product will print at normal speed. ❏ Uninstall the printer driver, then reinstall it. & “Uninstalling Your Software” on page 77 If you try all of the methods above and cannot solve the problem, see the following:
& “Increasing the Print Speed (For Windows Only)” on page 94 Paper Does Not Feed Correctly Paper does not feed Remove the stack of paper and make sure of the following: ❏ The paper is not curled or creased. ❏ The paper is not too old. See the instructions that came with the paper for more information. ❏ For plain paper, do not load paper above the line just under the H arrow mark inside the edge guide. For Epson special media, make sure the number of sheets is less than the limit specified for the media. & “Selecting Paper” on page 17 ❏ Paper is not jammed inside the product. If it is, remove the jammed paper.
& “Paper Jams” on page 83 ❏ You have followed any special loading instructions that came with your paper. Multiple pages feed ❏ For plain paper, do not load paper above the line just under the H arrow mark inside the edge guide. For Epson special media, make sure the number of sheets is less than the limit specified for the media. & “Selecting Paper” on page 17 92