Preparing to Scan over a Network > Configuring a Mail Server > Checking a Mail Server Connection Mail Server Connection Test References 71 Messages Cause Connection test was successful. This message appears when the connection with the server is successful. SMTP server communication error. Check the following. - Network Settings This message appears when ❏ The scanner is not connected to a network ❏ SMTP server is down ❏ Network connection is disconnected while communicating ❏ Received incomplete data POP3 server communication error. Check the following.
- Network Settings This message appears when ❏ The scanner is not connected to a network ❏ POP3 server is down ❏ Network connection is disconnected while communicating ❏ Received incomplete data An error occurred while connecting to SMTP server. Check the followings. - SMTP Server Address - DNS Server This message appears when ❏ Connecting to a DNS server failed ❏ Name resolution for an SMTP server failed An error occurred while connecting to POP3 server. Check the followings. - POP3 Server Address - DNS Server This message appears when ❏ Connecting to a DNS server failed ❏ Name resolution for a POP3 server failed SMTP server authentication error. Check the followings.
- Authentication Method - Authenticated Account - Authenticated Password This message appears when SMTP server authentication failed. POP3 server authentication error. Check the followings. - Authentication Method - Authenticated Account - Authenticated Password This message appears when POP3 server authentication failed. Unsupported communication method. Check the followings. - SMTP Server Address - SMTP Server Port Number This message appears when you try to communicate with unsupported protocols. Connection to SMTP server failed. Change Secure Connection to None.
This message appears when an SMTP mismatch occurs between a server and a client, or when the server does not support SMTP secure connection (SSL connection). Connection to SMTP server failed. Change Secure Connection to SSL/TLS. This message appears when an SMTP mismatch occurs between a server and a client, or when the server requests to use an SSL/TLS connection for an SMTP secure connection. Connection to SMTP server failed. Change Secure Connection to STARTTLS. This message appears when an SMTP mismatch occurs between a server and a client, or when the server requests to use a STARTTLS connection for an SMTP secure connection. The connection is untrusted. Check the following.
- Date and Time This message appears when the scanner’s date and time setting is incorrect or the certifci ate has expired.