Table 7-5. Alphabetical Printer Messages Control Panel Message Event Log Message Explanation Recommended Action ACCESS DENIED MENUS LOCKED The Control Panel function you are trying to access has been locked by the network administrator to prevent unauthorized access. Ask the network administrator to unlock the function. BAD DUPLEXER CONNECTION The Duplexer is not connected properly. 1. Re-install the Duplexer. 2. If the message persists make sure the Duplexer is connected and the connector is not damaged. 3. Replace the Duplexer. BAD OPT TRAY CONNECTION The optional tray is not connected properly. 1. Re-install the optional tray. 2.
Make sure the optional tray is connected and the connector is not damaged. 3. Replace the optional tray. CANNOT DUPLEX REAR BIN OPEN The printer cannot duplex because the Rear Output Bin is open. Close the Rear Output Bin. CHECK INPUT DEVICE alternates with PAPER PATH OPEN PLEASE CLOSE IT The optional input tray cannot feed paper to the printer because a door or tray is open. 1. Check the doors and trays. 2. If doors and trays are closed, check tabs and sensor levers in the tray for proper operation. Replace any defective tabs or sensors. 3. Replace the PCA Controller in the feeder. 7-18 Troubleshooting