Table 7-5. Alphabetical Printer Messages (continued) Control Panel Message Event Log Message Explanation Recommended Action CHOSEN LANGUAGE NOT AVAILABLE A print job requested a printer language that does not exist in the printer. The job will not print and will be cleared from memory. 1. Print the job using a driver for a different printer language, or add the requested language to the printer (if available). 2. Press [Go] to continue. CLOSE TOP COVER This message may persist when the Top Cover is closed because of a damaged or improperly connected switch. 1. Check SW101 (Figure 7-33 on page 7-108) for proper operation. Make sure wires are connected. 2. Replace SW101. 3.
If the new switch does not solve the error, the wiring or the Engine Controller Board may be defective. DISK DEVICE FAILURE The EIO disk had a critical failure and can no longer be used. Reseat the EIO disk or replace it with a new one. The requested operation could not be performed. You might have attempted an illegal operation, such as trying to download a file to a non-existent directory. 1. Check the file name and directory name. 2. Reattempt the operation. DISK FILE OPERATION FAILED DISK FILE SYSTEM IS FULL The disk is full. 1. Delete files from the EIO disk and then try again, or add a flash DIMM. 2.
Download or delete files from HP JetAdmin, and download or delete fonts from HP FontSmart. (See the software help for more information.) Troubleshooting the Printing System 7-19