Table 7-6. Numerical Printer Messages (continued) Control Panel Message Event Log Message Explanation Recommended Action 55 PRINTER ERROR alternates with PRESS GO TO CONTINUE An internal communications error occurred. 1. Press [Go] . The page containing the error will automatically be reprinted. 2. Check the power at the customer’s location. 3. Replace the Formatter PCA. 4. Replace the Engine Controller Board. 56.X PRINTER ERROR A temporary printing error occurred. X Description: 1 = Illegal input or bad accessory connector 2 = Illegal output 1. Press [Go] . The page containing the error will automatically be reprinted. 2. Turn the printer off, and then turn the printer on. 3.
Check the printer’s configuration. 4. Verify accessory connection. 57.X PRINTER ERROR An error occurred with the Fan’s motor. X Description: 4 = Printer fan 7 = Duplex fan 8 = Thermistor 1. Check the Fan’s connector and make sure the Fan is not blocked. 2. Replace the Fan. 3. Replace the Engine Controller Board (for 57.8 error message only). 7-38 Troubleshooting