Table 16. Alert and warning messages (continued) Message Possible causes Solutions Memory Low.1 Copy. Press [Cancel] The product completed making one copy. The remaining copies have been canceled because of low product memory. Press cancel to clear the error. Use the HP LaserJet Director to make multiple copies of large documents, or break the job into smaller jobs containing fewer pages. Memory Low Only 1 Copy Made The product does not have enough memory to complete the collated copy job. Continue completing the collated copy job. No Dial Tone. The product could not detect a dial tone. Unplug the telephone cord from both the product and the wall and replug the cord.
Unplug the product telephone cord from the wall, plug in a telephone, and try making a call. Plug the product phone cord into a jack for another phone line. See “Changing the detect dial tone setting” in the User Guide on the product CD. If the error persists, replace the LIU. If, after replacing the LIU, the error persists, replace the formatter. No Document Sent The fax forwarding setting is on and the product was unsuccessful at receiving a fax because of low memory or some other reason. The product deleted the partially received fax data and did not attempt to forward it. Print the faxes in memory and have the sender resend the missing page(s) of the document. No Fax Answer.
Canceled Send Attempts to redial a fax number failed or the “Redial on no answer” option was turned off. Call the recipient to ensure that the fax machine is on and ready. Check that you are dialing the correct fax number. Check that the redial option is enabled. Unplug the telephone cord from both the product and the wall and replug the cord. Unplug the product telephone cord from the wall, plug in a telephone, and try making a call. Plug the product phone cord into a jack for another phone line. If the error persists, check the flat flexible cable between the LIU and the formatter. Reseat or replace the cable. If the error persists, replace the LIU. 182 Chapter 6 - Troubleshooting EN