Chapter 3 Handling 3 143 Trouble Description Recovery method Image/ Illustra- tion When paper is loaded, it is fed and an error occurs For Full-page label, Contin- uous paper, and Transpar- ent full-page label The paper you are using does not match the [Media detection settings]. Check the paper you are using and the printer’s [Media detection settings]. See "Media detection settings" on page 113. - An error has occurred in the sensor. If the printer has been working properly so far, the sensor may be malfunctioning. Con- tact qualified service personnel for advice.
- Label gap detection is not available for fan-fold paper For fanfold paper, backing paper thicker than that of roll paper is used to avoid paper jam. Therefore, the gap may not be detected even when you are using genuine Epson paper. If this happens, click [Printer Setting Utility] on the [Printer Utilities] tab in the printer driver to display the Printer Setting Utility window. Select [Printer Adjustment] - [Sensor Adjustment] - [Adjust the Label Gap Detection Sensor]. For details, see "Sensor Adjustment" on page 132. If the gaps are still not detected even after adjusting the sensor, change the detection method to using black marks. -