Software Troubleshooting Corrective Action „ Update to latest Acrobat version. Old Acrobat releases had limitations in the length of images that could be printed „ Create custom page sizes with bigger lengths than widths and then select the landscape option if needed. Latest drivers do not allow creating page sizes with bigger widths than lengths. „ If you need to rotate the image, rotate it inside the applicatiion (with Acrobat Professional). Please be aware that when you rotate in Acrobat Reader you are just rotating the view but the file is not rotated.
„ Reduce resolution in driver by selecting a lower printmode (Best or normal instead of Max Detail) „ In the Advanced tab of the driver, select Max application resolution = 300 to reduce the driver resolution while keeping the rest of the printmode characteristics (number of passes for example) „ Disable the Print Processor module in the PCL3GUI driver, which is responsible for generating EMF. You can do this by going to the Advanced tab of the driver and disabling the Advanced Printing Features. The trade-off is that you cannot use the following features in the PCL3GUI driver: Preview, rotation, scaling, Office features, Back to front printing.
„ In the HP-GL/2 driver, do not use preview or back to front printing to avoid generating EMF files. „ Use a RIP or a PS model Microsoft Powerpoint Part of the image is lost when printing big slides in landscape orientation Versions affected: All Drivers affected: Z2100/Z3100 PCL3GUI driver Description: When printing a slide in landscape format which will need to be rotated in order to fit in the currentlly loaded roll, the result is that parts of the image might disappear (objects, background), or the image might be clipped.
Corrective Action „ Upgrade the unit to HP-GL/2 and use the HP-GL/2 driver „ Save in a different format and print from another application „ Print on rolls that are wider than the slides that need to be printed Driver version available in Fall’08 will improve the performace when printing big files or rotating images. Designjet Z Series — Service Manual 1-17