User's Guide Solving Problems * In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage from the pad, the printer is designed to stop printing when the pad has reached its limit. Whether and how often this is required will vary according to the number of pages you print, the type of material that you print and the number of cleaning cycles that the printer performs. The need for replacement of the pad does not mean that your printer has ceased to operate in accordance with its specifications. The printer will advise you when the pad requires replacing and this can only be performed by an authorised Epson Service provider.
The Epson warranty does not cover the cost of this replacement. Related Information & “Contacting Epson Support” on page 166 & “Supported Memory Card Specifications” on page 158 & “Supported External Storage Device Specifications” on page 159 & “Installing Applications” on page 131 & “Web Config” on page 119 & “Updating Applications and Firmware” on page 131 Checking the Printer Status - Windows 1. Access the printer driver window. 2. Click EPSON Status Monitor 3 on the Maintenance tab. Note: ❏ You can also check the printer status by double-clicking the printer icon on the taskbar.
If the printer icon is not added to the taskbar, click Monitoring Preferences on the Maintenance tab, and then select Register the shortcut icon to the taskbar . ❏ If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3 . Related Information & “Windows Printer Driver” on page 121 134 Error Messages Solutions Combination of the IP address and the subnet mask is invalid. See your documentation. See the Network Guide. Update the root certifci ate to use cloud services. Run Web Confgi , and then update the root certifci ate. Recovery Mode The printer has started in recovery mode because the frimware update failed.
Follow the steps below to try to update the frimware again. 1. Connect the computer and the printer with a USB cable. (During recovery mode, you cannot update the frimware over a network connection.) 2. Download the latest frimware from the Epson website and start to update the frimware of your printer. For details, see the instructions on how to update on the download page.