HP — Control Panel Messages and Errors

Control Panel Message Event Log Page Meaning 13.11 PAPER JAM IN INPUT DEVICE 13.11 1B A paper jam occurred in the first C-link device configured. It is an input device (2000-sheet Input Tray or 2 x 500-sheet Input Tray) with an error code 1B. This is normally a timeout at an entry or exit sensor. 66.22.09 OUTPUT DEVICE FAILURE 66.22.09 A hardware malfunction occurred in the second C-link device configured. It is an output device (Mailbox) with an error code 09. This is an external memory error. Note Be sure to print a configuration page to properly identify the input or output device configured.

Notice that the error format only identifies the C-link device number and the device type; it does not identify which input or output device is used in the system. Figure 7-8 Error Format for Paper Handling 402 Chapter 7 Troubleshooting C4085-91087