Table 11. Control panel error messages Message Cause Solution POWER FAIL RECOVERY. CHECKING SYSTEM The product has detected a power failure and is performing a self-test. The product should go back to the ready state on its own. If this message does not go away in a couple of minutes, disconnect the power cable from the product, wait at least 30 seconds, then reconnect the power cable and wait for the product to initialize. If the message reappears frequently, troubleshoot the product by following the steps in “Basic troubleshooting” on page 146. POWER OFF. CHECK DIMM #[1-3] The DIMM in the indicated slot has failed. Unplug the product and check the indicated DIMM.
PRINTER PAPER JAM CLEAR PAPER PATH The product has detected that a jam has occurred. Clear the jam. The job should continue to print. If it does not, try reprinting the job. If media jams frequently, see chapter 3, “Maintenance.” PRINTER TRAY MISPICK. [ENTER] TO RESUME The print engine has failed to pick up a piece of media. Reload the paper in the paper input tray and press E NTER / M ENU to continue the job. If the error persists, replace the printer pickup roller. RECEIVING FAX BUSY CANCELED FAX The fax line to which you were sending a fax was busy. The product has cancelled sending the fax. Call the recipient to ensure that fax machine is on and ready.
Check that you are dialing the correct fax number. Check that the redial on busy option is enabled. Press and hold S TOP /C LEAR for seven seconds to check for a dial tone. Unplug the product telephone cord from the wall, plug in a telephone, and try making a call. Plug the product phone cord into a jack for another phone line. If the error persists, replace the LIU. EN Errors 153