Table 7. Control panel error messages Message Cause Solution FAX DOES NOT ANSWER CANCELED SEND Attempts to redial a fax number failed or the redial on no answer option was turned off. Call the recipient to ensure that fax machine is on and ready. Check that you are dialing the correct fax number. Check that the redial option is enabled. Unplug the telephone cord from both the product and the wall and replug the cord. Unplug the product telephone cord from the wall, plug in a telephone, and try making a call. Plug the product phone cord into a jack for another phone line.
See chapter 6, “Troubleshooting.” FAX DOES NOT ANSWER REDIAL PENDING You tried to send a fax, but the receiving fax line did not answer. The product attempts to redial after a few minutes. Allow the product to retry sending the fax. Call the recipient to ensure that fax machine is on and ready. Check that you are dialing the correct fax number. Check that the redial on no answer option is enabled. Unplug the product telephone cord from the wall, plug in a telephone, and try making a call. Plug the product phone cord into a jack for another phone line. See chapter 6, “Troubleshooting.” FAX MEMORY FULL CANCELING RECEIVE During the fax transmission, the product ran out of memory.
Only the pages that fit into memory will be printed. Print all of the faxes and have the sender resend the fax. Cancel all fax jobs or clear the faxes from memory (see “Clearing faxes from memory” in the online user guide). FAX MEMORY FULL CANCELING SEND During the fax job, the memory filled. All pages of the fax have to be in memory for a fax job to work correctly. Only the pages that fit into memory were sent. Print all received faxes or wait until all pending faxes are sent. Cancel all fax jobs or clear the faxes from memory (see “Clearing faxes from memory” in the online user guide). 38 Chapter 2 - Installation and operation EN