• Open the Window and check for any visible obstacles restricting the movement of the Drive Roller. If there is a wrinkled mass of media inside the paper path, lift the Pinchwheels (using the Media Lever) and clear the obstruction. • Perform the “Media Drive” Diagnostic ( ⇒ Page 101) to further troubleshoot the error code. • If the System Error continues, replace the Media-Axis Motor ⇒ Page 349. System Error: 85:03 System Error Codes Problem Description: Problem finding the Drive Roller zero. Corrective Action: Try the following: • Perform the “Media Drive” Diagnostic ( ⇒ Page 101) to further troubleshoot the error code. System Error: 86:01 Problem Description: Carriage servo shutdown.
Corrective Action: Try the following: • Open the Window and check for any visible obstacles restricting the movement of the Carriage Assembly. If there is a wrinkled mass of media inside the paper path, lift the Pinchwheels (using the Media Lever) and clear the obstruction. • Check that the Carriage Stopper is correctly installed (Refer to Carriage Disassembly Instructions ⇒ Page 339, step 22.). • Perform the “Scan-Axis” Diagnostic ( ⇒ Page 97) to further troubleshoot the error code. • Clean the Encode Strip using a lint free cloth dampened with water ⇒ Page 454. • Check the cables are correctly connected between the PrintMech PCA and the Scan Axis Motor.
• If the System Error continues, replace the Scan-Axis Motor ⇒ Page 346. System Error: 86:11 Problem Description: Scan-Axis length too short. Corrective Action: Try the following: • Open the Window and check for any visible obstacles restricting the movement of the Carriage Assembly. If there is a wrinkled mass of media inside the paper path, lift the Pinchwheels (using the Media Lever) and clear the obstruction. • Replace the Encoder Strip and Encoder Sensor ⇒ Page 331. 74 Chapter 2 System Error Codes