Table 37. Printer messages (continued) Control panel message Explanation Recommended action FLASH FILE SYSTEM IS FULL The flash file system is full. Delete unnecessary files from the flash DIMM and try again. Use HP Resource Manager to download or delete files and fonts. (See the software help for more information.) FLASH IS WRITE PROTECTED The flash DIMM is protected and no new files can be written to it. Disable the write protection through HP Resource Manager. INPUT DEVICE CONDITION [XX.YY] An input paper-handling device has a condition that needs attention before printing can resume. 1st X = Device number in chain 2nd X= Device type (three types):
1 = Input 2 = Output 3 = Stapler/stacker unit YY = Device specific error 1. Turn the printer off. 2. Disconnect the cable to the input paper handling devices and then reconnect it. 3. Ensure the device is properly connected and any doors or paper guides are properly closed. 4. Turn the printer on. 5. See the documentation that came with the paper-handling device for assistance. INSTALL DUPLEXER The printer is unable to print the current job because the duplexer is not installed or not inserted correctly. 1. Install or reinsert the duplexer and ensure it is fully seated. 2. Ensure the right-angle power cord is used for the printer.
INSTALL TONER CARTRIDGE The toner cartridge has been removed and must be reinstalled for printing to continue. Reinstall the toner cartridge and ensure it is fully seated. INSTALL TRAY [X] The printer is unable to print the current job because the specified tray [X] is open or not inserted correctly. 1. Reinsert the specified tray. 2. Check for damaged tabs on the right side of the tray. 3. Check for damaged tray sensor switches in the printer. 4. Replace the PCA controller in the feeder. 198 Troubleshooting EN