Before performing service z Remove all media from the printer. z Unplug the power cable. z Place the printer on an ESD mat. z Remove the main input tray. z Remove the print cartridge (see below). Print cartridge Note You will feel resistance when you open the print cartridge door. 1 Open the print cartridge door, which lifts the print cartridge toward you. 2 Remove the print cartridge. CAUTION To prevent damage, do not expose the print cartridge to light. Cover it with a piece of paper. Figure 20. Removing the print cartridge 76 Chapter 5 - Removal and replacement ENWW