User's Guide Solving Problems Paper Does Not Feed Correctly Check the following if the paper jams, paper is fed at a slant, several sheets of paper are fed at a time, no paper is fed, or paper is ejected. o Place the printer on a flat surface and operate in the recommended environmental conditions. o Use paper supported by this printer. o Follow the paper handling precautions. o Load paper in the correct direction, and slide the edge guide against the edge of the paper. o Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the triangle symbol on the edge guide.
o When a paper out error occurs although paper is loaded in the printer, reload paper against the right edge of the rear paper feed. o Load one sheet of paper at a time when loading multiple sheets of paper. o When several sheets of paper are fed at a time during manual 2-sided printing, remove any paper which is loaded in the paper source before you reload the paper. o Printing may have been paused for a certain length of time which causes the printer to eject the paper.
Related Information & “Environmental Specifications” on page 67 & “Available Paper and Capacities” on page 14 & “Paper Handling Precautions” on page 13 & “Loading Paper in the Rear Paper Feed” on page 15 Power and Control Panel Problems Power Does Not Turn On o Hold down the P button for a little longer. o Make sure the power cord is securely plugged in. Power Does Not Turn Off Hold down the P button for a little longer. If you still cannot turn off the printer, unplug the power cord. To prevent the print head from drying out, turn the printer back on and turn it off by pressing the P button. Printer Does Not Print Check the following if the printer does not operate or prints nothing. 60