Solving Problems > Scanned Image Problems > Cannot Solve Problems in the Scanned Image Note: If the size of the original you want to scan is not on the list, select Customize , and then create the size manually. Settings in Epson ScanSmart , Review Scans or on the Select Action window, and then click the Scanner Settings tab > Scan Settings button. Click In Epson Scan 2, click the Main Settings tab, and then click Customize in Document Size . Character is not Recognized Correctly Check the following to increase the recognition rate of OCR (Optical Character Recognition). ❏ Check that the original is placed straight. ❏ Use an original with clear text.
Text recognition may decline for the following types of originals. ❏ Originals that have been copied several times ❏ Originals received by fax (at low resolutions) ❏ Originals where the letter spacing or line spacing is too small ❏ Originals with ruled lines or underlining over the text ❏ Originals with hand written text ❏ Originals with creases or wrinkles ❏ Paper type made of thermal paper such as receipts may deteriorate due to age or friction. Scan them as soon as possible. ❏ When saving to Microsoft® Office or Searchable PDF files, check that the correct languages are selected. Check the Language in each save setting window.
Cannot Solve Problems in the Scanned Image If you have tried all of the solutions and have not solved the problem, initialize the application settings by using Epson Scan 2 Utility. Note: Epson Scan 2 Utility is one of the applications supplied with the scanner software. 1. Start Epson Scan 2 Utility. ❏ Windows 10 Click the start button, and then select EPSON > Epson Scan 2 Utility . ❏ Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7 Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility . ❏ Mac OS Select Go > Applications > Epson Software > Epson Scan 2 Utility . 2.
Select the Other tab. 180