Table 7-6. Numerical Printer Messages (continued) Control Panel Message Event Log Message Explanation Recommended Action 13.5 PAPER JAM 13.5 Paper delay jam at Fuser. For 13.5 and 13.6 : 1. Check the Transfer Roller and Small Media Belt to ensure they are operating and can feed paper. 2. Check the paper path for obstructions at the Transfer Roller, Toner Cartridge, Paper Feed Guide, and Fuser. 3. Check PS501 and PS106 for proper operation. Replace any defective sensors or flags. For locations of sensors, see page 7-92. 13.6 PAPER JAM 13.6 Paper stopped jam at Fuser. 13.10 PAPER JAM 13.10 or 13.22 (LJ 4000 printer only) Paper delay jam at paper reversing area Paper jam at Duplexer. 1.
Check the Duplexer and the rear area of the printer for obstructions or damage. 2. Check PS701 and PS703 in the Duplexer for proper operation. Replace the Duplexer if a sensor is defective. 13.20 PAPER JAM 13.20 or 13.32 (LJ 4000 printer only) Paper stopped jam in the paper path. For 13.20 and 13.21 : 1. Check the entire paper path for obstructions such as paper in the path, Registration Area, Transfer Area, Paper Feed, and Fuser. 2. Check that all assemblies are seated and doors are closed. 3. Check all sensors and flags in the paper path (see page 7-92). 13.21 PAPER JAM 13.21 or 13.33 (LJ 4000 printer only) Top open jam. 7-30 Troubleshooting