Chapter 6 Troubleshooting Error Message Displayed on the LCD If a message appears on the LCD of the operation panel, try the solution described below. There are two error types: recoverable error and unrecoverable error. Recoverable Error Product operation stops when a recoverable error occurs. After removing the cause of the error, you can return back to normal by turning power off and then back on again, or by using the error recovery command. 6 75 LCD display Error name Error details Solution Mechanism position error The home position of th e hopper or the pocket switch- ing board cannot b e detected. Execute the error recover y command (DLE ENQ (n=2)) or turn power back on.
Cut sheet jam error Even if cut sheets are sent a fixed amount, they are no t ejected. This could be due to the rea- sons below. • Paper feed from the AS F failed • Cut sheet jamming was detected • Too short or too long cut sheet was detected • If paper feed from the ASF failed: Load the cut sheets so they are aligned with the mark on the top of the ink cartridge cover. (U “Loading Cut Sheets ” on page 63) • If a cut sheet jam was detected: Remove the jammed paper and then re-load it into the ASF. (U “Cut Sheet Jam” on page 78) • If a too short or too long cut sheet was detected: Use cut sheets in accor- dance with the specifica- tions. (U “Paper Specifica- tions” on page 88)