Chapter 6 Troubleshooting Cannot Open the Roll Paper Cover Foreign matter getting into the auto cutter can cause roll paper to jam, causing the auto cutter blade to lock without returning to its normal position. The roll paper cover will not open at this time. Perform the procedure below to return the auto cutter blade to its normal position. 1 Turn off the product. 2 Open the ink cartridge cover. 3 Rotate the knob in the direction indicated by the arrow until the triangle mark becomes visible in the frame opening. This lowers the auto cutter blade to its normal position. Triangle mark 4 Close the ink cartridge cover. 6 89