User's Guide Solving Problems & “Cannot Send or Receive Faxes” on page 134 & “Memory Full Error Occurs” on page 137 Memory Full Error Occurs ❏ If the printer has been set to save received faxes in the inbox, delete faxes you have already read from the inbox. ❏ If the printer has been set to save received faxes on a computer, turn on the computer that is set to save the faxes. Once the faxes are saved in the computer, they are deleted from the printer's memory. ❏ Even though the memory is full, you can send a monochrome fax by using the Direct Send feature. Or divide your originals into two or more to send them in several batches.
❏ If the printer cannot print a received fax due to a printer error, such as a paper jam, the memory full error may occur. Solve the printer problem, and then contact the sender and ask them to send the fax again. Related Information & “Saving Received Faxes in the Inbox” on page 81 & “Saving Received Faxes on a Computer” on page 82 & “Sending Many Pages of a Monochrome Document (Direct Send)” on page 78 & “Removing Jammed Paper” on page 116 & “Replacing Ink Cartridges” on page 86 Sent Fax Quality Is Poor ❏ Clean the scanner glass and the document cover. ❏ Clean the roller in the ADF. ❏ Change the Resolution setting on the control panel.
If your originals contain both text and photos, select Photo . ❏ Change the Density setting on the control panel. ❏ Enable the ECM setting on the control panel. Related Information & “ Fax Mode” on page 19 & “Fax Settings” on page 23 & “Cleaning the Scanner Glass” on page 101 & “Cleaning the ADF” on page 100 Faxes Are Sent at the Wrong Size ❏ When sending a fax using the scanner glass, place the original correctly aligning its corner with the origin mark. ❏ Clean the scanner glass and the document cover. If there is dust or stains on the glass, the scanning area may extend to include the dust or stains, resulting in the wrong scanning position or small images. 137