EPSON — Contacting Epson Support

User's Guide Appendix Note: If you connected the printer to the network without the software disk or Web Installer, map a memory card slot or USB port as a network drive. Open Run and enter a printer name \\EPSONXXXXX or a printer's IP address \\XXX.XXX.XXX.XXX to Open: . Right-click a device icon displayed to assign the network. The network drive appears in Computer or My Computer . Mac OS X Select a corresponding device icon. The data on the external storage device is displayed. Note: ❏ To remove an external storage device, drag the device icon to the trash icon. Otherwise, data in the shared drive may not be displayed correctly when another external storage device is inserted.

❏ If you connected the printer to the network without EpsonNet Setup, map a memory card slot or USB port as a network drive. Select Go > Connect to Server . Enter a printer name cifs://EPSONXXXXX or smb://EPSONXXXXX in the Server Address and click Connect . Related Information & “Inserting a Memory Card” on page 46 & “Setup Mode” on page 28 & “Supported Memory Card Specifications” on page 149 & “Supported External Storage Device Specifications” on page 150 Where to Get Help Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website.

The latest drivers, FAQs, manuals, or other downloadables are also available from the site. http://support.epson.net/ http://www.epson.eu/Support (Europe) If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services for assistance. Contacting Epson Support Before Contacting Epson If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product manuals, contact Epson support services for assistance. If Epson support for your area is not listed below, contact the dealer where you purchased your product.

Epson support will be able to help you much more quickly if you give them the following information: ❏ Product serial number (The serial number label is usually on the back of the product.) 157