Peterbilt Manual (EN)

PACCAR OVER-THE-AIR UPDATES QUICK REFERENCE GUIDE ABOUT OTA Peterbilt Class 8 trucks with a Model Year 2017 or newer PACCAR MX Engine and an active SmartLINQ ® Remote Diagnostics subscription can update Engine and Aftertreatment software safely and securely via the PACCAR Solutions Portal. First time users must login to the PACCAR Solutions Portal or the Peterbilt SmartLINQ app and enable each chassis. TWO SEPARATE PROCESSES 1. “Enabling” a Truck – A one-time step to connect truck to PACCAR OTA system 2. Performing an OTA Update – Saves time. Safe and Secure. Flexible and Convenient. “ENABLING” A TRUCK FOR OTA SOFTWARE UPDATES What do I need?

PACCAR Solutions Web Portal (to enable multiple trucks simultaneously) or Peterbilt SmartLINQ App (to enable one truck at a time) Process: 1. To perform the Enabling process for one chassis, multiple chassis or your entire fleet, log in to PACCAR Solutions web portal. You may also use the SmartLINQ app with your PACCAR Solutions login credentials for single chassis Enabling. P1 Rev: 12/2020

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PACCAR OVER-THE-AIR UPDATES QUICK REFERENCE GUIDE 2. Toggle from Health to Software in the top right corner. Select Vehicles tab and Filter by “Not Enabled”. 3. To Enable an individual chassis, select the chassis number, to view the Vehicle Details screen. Click the “Enable Vehicle” button to initiate the Enabling process. The button will update to “Pending Enable”, until the process has completed. P2 Rev: 12/2020

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PACCAR OVER-THE-AIR UPDATES QUICK REFERENCE GUIDE 4. To conveniently Enable multiple chassis simultaneously or your entire fleet: For multiple chassis, checkmark the specific chassis to Enable. To enable all visible chassis, simply click on the vertical ellipses to view the menu. Select “Enable Vehicles” or “Enable All Vehicles” to initiate the Enabling process. The status for each chassis will update to “Pending Enable”, until the process has completed. 5. The vehicle must have good cellular reception and experience a key-on cycle within the next 24 hours to initiate the Enabling process.

Once the Enabling process has completed, each vehicle’s status will update to “Up to Date” or Update Available” and is ready for Over-the-Air updates. P3 Rev: 12/2020

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PACCAR OVER-THE-AIR UPDATES QUICK REFERENCE GUIDE PERFORMING AN OTA UPDATE Performing an OTA Software Update is a two-step process: Step 1 –Download new software to the truck. Step 2 –Install downloaded software to the engine. STEP 1 – DOWNLOAD NEW SOFTWARE TO THE TRUCK The customer will be notified in the PACCAR Solutions portal when a new software update is available. The truck will appear on the dashboard with “Update Available”. What do I need? The truck receiving the OTA update must have completed the one-time “Enabling” process (described on the previous page). PACCAR Solutions Portal ( www.PACCARSolutions.com or SmartLINQ mobile app) Note:

The user for this step must have ADMIN status on the customer’s PACCAR Solutions account. Process: Using PACCAR Solutions Portal: In the PACCAR Solutions portal dashboard, a Customer Admin will toggle from “Health” to “Software”. In the “Vehicles” section, select the VIN that you want to download a software update. Select “Initiate Download” to queue the selected truck to receive a new version of the software. Confirm the download in the pop-up screen. The status of the selected trucks will move from “Update Available” to “Pending Download”. Within 24 hours, the software will be downloaded to the truck and the truck’s status will change to “Ready to Install”. Using SmartLINQ mobile app:

In the SmartLINQ mobile app dashboard, a Customer Admin will toggle from “Health” to “Software”, then click on “Update Available” status and select the chassis that they want to download a software update. P4 Rev: 12/2020  

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