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Notice In a continuing effort to improve the quality of our products, technical and environmental information in this document is subject to change without notice. This manual and any examples contained herein are provided “as is” and are subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard Co. shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing, performance, or use of this manual or the examples herein.

Consumer transactions in Australia and the United Kingdom: The above disclaimers and limitations shall not apply to Consumer transactions in Australia and the United Kingdom and shall not affect the statutory rights of Consumers. © Copyright Hewlett-Packard Company 2000–2001. All rights reserved. Reproduction, adaptation, or translation of this manual is prohibited without prior written permission of Hewlett-Packard Company, except as allowed under the copyright laws. The programs that control this product are copyrighted and all rights are reserved. Reproduction, adaptation, or translation of those programs without prior written permission of Hewlett-Packard Co. is also prohibited.

Portions of the programs that control this product may also be copyrighted by Microsoft Corporation, Phoenix Technologies, Ltd., ESS, S3 Incorporated, Accton, Trident Microsystems Incorporated, Acer Laboratories Incorporated, and Adobe Systems Incorporated. See the individual programs for additional copyright notices. This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners.

Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited. Microsoft®, MS-DOS®, and Windows® are U.S. registered trademarks of Microsoft Corporation. Pentium® and the Intel Inside logo are U.S. registered trademarks and MMX, Celeron™, and SpeedStep™ are U.S. trademarks of Intel Corporation. TrackPoint™ is a U.S. trademark of International Business Machines. Adobe® and Acrobat® are trademarks of Adobe Systems Incorporated. All certifications may not be completed at product introduction.

Check with your HP reseller for certification status. This equipment is subject to FCC rules. It will comply with the appropriate FCC rules before final delivery to the buyer. Hewlett-Packard Company Mobile Computing Division 19310 Pruneridge Ave. Cupertino, CA 95014, U.S.A. Edition History Edition 1......................... August 2000 Edition 2.................... November 2001 ii HP Omnibook XE3 (Technology Code GF)

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Contents Product Information ......................................................................................................1-1 Technology Codes.........................................................................................................................1-3 Features .........................................................................................................................................1-4 Operation.......................................................................................................................................1-7 Turning the Notebook On and Off .........................................................................................1-7 Checking the Notebook’s Status ............................................................................................1-8 Using Fn Hot Keys ...............................................................................................................1-10 Resetting the Notebook ........................................................................................................1-11 Using the CD/DVD Player (selected models)......................................................................1-12 Specifications ..............................................................................................................................1-13 Hardware Specifications.......................................................................................................1-13 Internal Design ............................................................................................................................1-16 Removal and Replacement ............................................................................................2-1 Disassembly Flowchart..................................................................................................................2-2 Removing the Battery (User-Replaceable)....................................................................................2-4 Removing an SDRAM Module (User-Replaceable).....................................................................2-5 Removing the Mini-PCI PCA (selected models) (User-Replaceable) ..........................................2-6 Replacing Small Parts (User-Replaceable) ...................................................................................2-7 Removing the Keyboard Cover (HP Authorized Service Providers Only) ...................................2-8 Removing the Keyboard (HP Authorized Service Providers Only)............................................2-10 Removing the Hard Disk Drive (HP Authorized Service Providers Only).................................2-12 Removing the Display Assembly (HP Authorized Service Providers Only) ..............................2-16 Removing the Top Case (HP Authorized Service Providers Only) ............................................2-19 Removing the CD Player PCA (selected models) (HP Authorized Service Providers Only).....2-21 Removing the Hinge Saddle Set (HP Authorized Service Providers Only)................................2-22 Removing the Heatsink Assembly (with Fan) (HP Authorized Service Providers Only)...........2-24 Removing the CPU Module (HP Authorized Service Providers Only) ......................................2-26 Removing the Floppy Disk Drive (HP Authorized Service Providers Only)..............................2-29 Removing the CD/DVD Drive (HP Authorized Service Providers Only)..................................2-31 Removing the Motherboard or Bottom Case (HP Authorized Service Providers Only).............2-32 Reinstalling the Motherboard...............................................................................................2-35 Replacing the Bottom Case ..................................................................................................2-36 Removing Notebook Components (HP Authorized Service Providers Only) ............................2-38 Troubleshooting and Diagnostics..................................................................................3-1 Troubleshooting ............................................................................................................................3-2 Checking for Customer Abuse ...............................................................................................3-3 Troubleshooting the Problem .................................................................................................3-4 Verifying the Repair...............................................................................................................3-4 Suggestions for Troubleshooting............................................................................................3-5 Diagnostic Tools .........................................................................................................................3-23 e-DiagTools Diagnostic Program.........................................................................................3-23 Power-On Self-Test..............................................................................................................3-29 Sycard PCCtest 450/460 CardBus Card (Optional) .............................................................3-32 Desktop and Windows Management Interfaces (DMI/WMI) ..............................................3-33 BIOS Setup Utility................................................................................................................3-34 HP Omnibook XE3 (Technology Code GF) iii

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Replaceable Parts ...........................................................................................................4-1 Reference Information...................................................................................................5-1 Password Removal Policy.............................................................................................................5-1 Hewlett-Packard Display Quality Statement.................................................................................5-2 Figures Figure 1-1. Top/Right View.................................................................................................................1-4 Figure 1-2.

Front View.........................................................................................................................1-5 Figure 1-3. Rear/Left View..................................................................................................................1-5 Figure 1-4. Bottom View .....................................................................................................................1-6 Figure 1-5. Status Lights......................................................................................................................1-8 Figure 1-6.

Resetting the Notebook ...................................................................................................1-11 Figure 1-7. Multimedia Buttons.........................................................................................................1-12 Figure 1-8. Replaceable Module Diagram.........................................................................................1-16 Figure 2-1. Disassembly Flow..............................................................................................................2-2 Figure 2-2. Removing the Battery........................................................................................................2-4 Figure 2-3.

Removing the SDRAM Covers.........................................................................................2-5 Figure 2-4. Removing the Mini-PCI PCA ...........................................................................................2-6 Figure 2-5. Removing the Keyboard Cover Retaining Screws............................................................2-8 Figure 2-6. Removing the Keyboard Cover.........................................................................................2-9 Figure 2-7. Loosening the Keyboard Retaining Screws.....................................................................2-10 Figure 2-8.

Disconnecting the Keyboard Cable.................................................................................2-11 Figure 2-9. Removing the Hard Disk Drive.......................................................................................2-13 Figure 2-10. Removing the Hard Disk Carrier...................................................................................2-13 Figure 2-11. Removing the Display...................................................................................................2-17 Figure 2-12. Motherboard DIP Switches ...........................................................................................2-18 Figure 2-13.

Removing the Top Case Retaining Screws ...................................................................2-19 Figure 2-14. Removing the Top Case ................................................................................................2-20 Figure 2-15. Removing the CD Player PCA......................................................................................2-21 Figure 2-16. Removing the Hinge Saddle Retaining Screws.............................................................2-22 Figure 2-17. Removing the Hinge Saddle..........................................................................................2-23 Figure 2-18.

Removing the Heatsink Assembly ................................................................................2-25 Figure 2-19. Removing the CPU Module (Pentium) .........................................................................2-27 Figure 2-20. Removing the CPU Module (Celeron)..........................................................................2-28 Figure 2-21. Removing the Floppy Disk Drive..................................................................................2-30 Figure 2-22. Removing the CD/DVD Drive......................................................................................2-31 Figure 2-23.

Removing the Motherboard...........................................................................................2-34 Figure 2-24. Installing Docking Doors ..............................................................................................2-36 Figure 2-25. Installing the PCMCIA Doors.......................................................................................2-37 Figure 2-26. Example of Serial Number Label..................................................................................2-37 Figure 3-1. Basic Troubleshooting Steps.............................................................................................3-2 Figure 3-2.

e-DiagTools Screens — Basic and Advanced.................................................................3-23 Figure 3-3. Parallel Loopback Connector..........................................................................................3-25 Figure 4-1. Exploded View..................................................................................................................4-2 iv HP Omnibook XE3 (Technology Code GF)

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