Table 23. Fax send error codes (continued) Error code Error condition Solution 390 The local machine has originated a fax session using error correction (either V.34 or V.17). Transmission of an image has been abandoned after a timeout when no data has become ready for transmission. This is most likely caused by a low-memory condition, although it could be caused by other internal problems that cause generation of data for transmission to stall. Reattempt the transmission after making sure documents stored in memory are printed, and the unit has paper ready for printing. If the problem persists, reinitialize permanent storage.
391 The local machine has originated a fax session without error correction (not V.34). Transmission of an image has been abandoned after a timeout when no data has become ready for transmission. This is most likely caused by a low memory condition although it could be caused by other internal problems that cause generation of data for transmission to stall. Reattempt the transmission after making sure documents stored in memory are printed, and the unit has paper ready for printing. If the problem persists, reinitialize permanent storage. 392 The local machine has answered a fax session and completed the initial V.34 handshake but has been unable to detect any T30 frames.
This failure is either compatibility problems with certain machines or is caused by line conditions. 1 Reattempt the fax reception at a different time when telephone line conditions have improved. 2 Disable V.34 on the local machine and attempt the reception using the V.17 mode. 393 The local machine has failed to complete phase 3 of the initial V.34 handshake after answering a fax session. This is usually caused by poor line conditions although it may be a compatibility issue with certain machines and/or line conditions. 1 Reattempt the fax reception at a different time when telephone line conditions have improved.
2 Disable V.34 on the local machine and attempt the reception using the V.17 mode. 394 The local machine has failed to successfully negotiate the initial V.8 handshake with the remote machine after answering a fax session. Typically, this will occur when the calling machine is not fax-capable. It may also be a compatibility issue with certain machines and/or line conditions. 1 Reattempt the fax reception at a different time when telephone line conditions have improved. 2 Disable V.34 on the local machine and attempt the reception using the V.17 mode. 395 An unexpected T.30 frame has been received between pages during a multi- page V.34 reception.
This is almost certainly a compatibility problem with the remote machine and may be caused by an error with the implementation of the remote machine. 1 Reattempt the fax reception. If transmission errors are not encountered because line conditions have improved then this error will probably be avoided. 2 Disable V.34 on the local machine and attempt the reception using the V.17 mode. 220 Chapter 6 - Troubleshooting EN